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REFUND POLICY
Welcome!
At P3 Apparel, we value your satisfaction and strive to ensure every order meets your expectations. Because many of our items are custom-made, our return and refund policies are structured with that in mind.
1. Custom Orders
Due to the personalized nature of custom apparel, all custom orders are final sale and non-refundable once approved and in production.
However, if there is a printing error or defect caused by us, we will:
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Replace the item at no additional cost, or
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Offer a full refund if a replacement cannot be provided
To report an issue, contact us within 48 hours of receiving your order with a clear photo and description of the problem.
2. Standard Products & Lifestyle Apparel
For non-custom, in-stock items:
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Returns and exchanges are accepted within 7 days of delivery
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Items must be unworn, unwashed, and in original condition
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Customer is responsible for return shipping unless the item is defective or incorrect
Refunds will be processed once we receive and inspect the item. Please allow 3–5 business days for the refund to reflect on your original payment method.
3. Sip & Press Event Sales
Apparel made during or for Sip & Press events is considered custom and is non-refundable unless there is a production error on our part.
Event tickets are non-refundable, but may be transferred to another person or rescheduled with at least 48 hours’ notice.
4. Cancellations
If you need to cancel a custom order before production begins, please notify us within 24 hours of payment. After this window, we cannot guarantee cancellation without a fee.
5. How to Start a Return or Report an Issue
To initiate a return or report a problem, email us at:
info@p3apparellc.com
Include your order number, contact information, and a brief description of the issue (with photos if applicable).
6. Questions?
We're here to help! For any refund or return-related inquiries, please contact:
P3 Apparel
Email: info@p3apparellc.com
Phone: (803) 667-3261
Address: 651B W Columbia Ave, Batesburg, SC 29006